Performance view
The scoreboard.
See what every channel, market, and dialer produced.
Performance view
Scoreboard
Team sprint
Make the next lead count.
Every result below comes from canonical lead activity—no vanity points.
Derived from canonical activity
Insights
Daily chase
Setter podium
Held to closed
Closer podium
Coaching and quality
Next best move
Start with the first outcome.
Work an assigned lead and save the real result.
Open work queueEvidence earned in Sundae
Quality achievements
Quality scoops come only from canonical activity.
Activity story
Current-window activity path
Each count is independent activity in this window, not a cohort conversion rate.
Daily momentum and activity rhythm
Daily coaching
Daily momentum
No worked leads in this window yet.
Activity rhythm
No saved outcomes yetOutcome mix
What happened
Pipeline
Lead flow
Acquisition
Source strength
Quality league
Operator standings
Setter glance
Sets, sits, and sold
Closer glance
Assigned, held, closed
Text line
SMS campaign performance
Playbook health
Inbox leaderboard
Setter SMS sets
Shift plan
Manager accountability
Setter → closer performance report
Setter accountability
| Setter | Appointments | Held | No-show | Pending | Show rate | Sold | Close / held |
|---|
Closer accountability
| Closer | Assigned | Held | No-show | Cancelled | Pending | Complete | Sold | Close / held |
|---|
Setter → closer handoffs
| Setter | Closer | Appointments | Held | No-show | Pending | Complete | Sold |
|---|
Outcome unknown is never treated as held. MafHaf snapshot rows prove who created and owned a booked appointment, but they do not contain complete call history, talk time, or a reliable held/no-show result unless one was explicitly recorded.
Window volumes
Set → sat → close funnel
Reason breakdowns
No-show / cancel reasons
Lost reasons
Sold and lost only count when the deal result shares the appointment outcome's correlation id -- the same exact-identity rule Sold already uses above; a deal recorded through the board's inline Sold/Lost follow-up can undercount here.
How the book was worked
Lead usage today
Times through the current book today. The setter table below stays on the selected scoreboard window.
Where the book is converting
Campaign and source report
Interactive reports
Compare sources, routes, markets, and operators
Ranked from canonical activity in the selected window.
Headline numbers and pipeline hill
Headline numbers
Pipeline hill
figuring out → executingMafHaf + Sundae + QuickBase
Operations pulse
Source health
Calls and texts aggregate from MafHaf telemetry when it is ingested. Installed stays unavailable until exact QuickBase install fields are ratified.
Close → Sundae cutover
Dispositions this window
CRM health
Work attention queuesHonesty gate
Proof-of-touch flags
Today’s dispositions that claim outreach without a Twilio SID, outbound SMS, or logged handset dial.
| Lead | Dialer | Kind | When (UTC) |
|---|
No-lost-appointment control
Appointment data quality
Checking rejected source rows and appointments still missing an outcome.
Source, route, and market tables
By acquisition source
| Source | Direct leads | Contact rate | Sets | Set rate | Med. speed (routing) | Held | No-show |
|---|
By assignment route
| Route | Direct leads | Contact rate | Sets | Set rate | Med. speed (routing) | Held | No-show |
|---|
By market
| Market | Direct leads | Contact rate | Sets | Set rate | Med. speed (routing) | Held | No-show |
|---|
Dialer and team tables
By dialer
| Dialer | Direct leads | Contact rate | Sets | Set rate | Med. speed (routing) | Held | No-show |
|---|
By team
Current-roster view: changing an operator's team moves that operator's selected-window totals to the new team.
| Team | Direct leads | Contact rate | Sets | Set rate | Med. speed (routing) | Held | No-show |
|---|