Settings

Automations

Each rule reads as one sentence. Test it before you turn it on.

Campaigns

Rules

Test run

Choose Test on a rule to see what it would have done lately. Nothing changes.

Labels

New rule

Name When…

…and the outcome is …and the market is

…and the count

…and it has label …and it lacks label

…and the time is

Then…

apply label remove label

create task titled due in hours

hand the lead to the next of

Loading setters…

add to text sequence alert a manager, subject

Choose a trigger and at least one action.

Trigger

When…

↓

Conditions

any matching lead

↓

Actions

choose at least one

Rules save switched off. No rule can send a customer a message: the only actions are labels, tasks, routing, adding to a text sequence, and internal alerts.

New label

Counts like a second no answer already show on the lead without a label.